1. Introduction
This website is operated by Haozhen, the international brand of Changzhi Haozhen Trading Co., Ltd. Haozhen is the developer responsible for building and maintaining this site and for managing the way personal information is handled across it. Your privacy matters to us, and we have written this policy to explain clearly what information we collect, why we collect it, how we use it, and the choices available to you.
By visiting our website at www.haozhen.buzz, or by contacting us through the channels described on our pages, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, please discontinue use of the website. We encourage you to review this policy from time to time, because it may be updated as our services and legal obligations evolve.
This policy applies to information collected through this website and through direct communications such as email and telephone. It does not apply to third party websites that may be linked from our pages, which are governed by their own privacy practices.
2. Who We Are
The data controller responsible for your personal information is Changzhi Haozhen Trading Co., Ltd. (长治豪振商贸有限公司). Our registered address is No. B-25, Xingxing Standard Park, Taihang North Road, Changzhi High-tech Industrial Development Zone, Changzhi - 046000, China (CN). We operate within the Computer Systems Design and Related Services industry, part of the Professional, Scientific, and Technical Services sector.
Our business focuses on computer systems design, computer integrated systems design, system integration, sourcing and quality control, export logistics, and after-sales support. In carrying out these activities, we may process personal information belonging to customers, suppliers, business partners, and visitors to our website.
When we refer to Haozhen, the Company, we, or us in this policy, we are referring to Changzhi Haozhen Trading Co., Ltd. and the Haozhen brand under which it operates.
3. Scope of This Policy
This privacy policy covers the collection and use of personal information in connection with our website, our email communications, our telephone support lines, and any forms you submit through our pages. It describes the categories of data we handle and the purposes for which we handle that data.
The policy does not govern information collected by third party websites, applications, or services that may be accessible through links on our site. We are not responsible for the privacy practices of those third parties, and we encourage you to read the privacy policies of any external site you visit.
This policy also does not apply to information that is anonymized or aggregated in a manner that cannot reasonably be used to identify you, because such information is not considered personal data under most privacy frameworks.
4. Information We Collect
We collect several categories of information depending on how you interact with us. The information we collect may include the following.
Identity and contact information
When you contact us through our forms, email, or telephone, we may collect your name, company name, job title, email address, telephone number, and the country or region in which you are located.
Communication content
We retain the content of messages you send to us, including enquiries, quotations, order details, and support requests. This may include information about your business needs and any documents you choose to attach.
Technical information
When you visit our website, our servers may automatically record technical information such as your IP address, browser type, operating system, referring pages, pages viewed, and the date and time of each visit. This information is used to maintain the security and performance of the site.
Transactional information
If you engage us for services, we may collect information necessary to perform those services, including billing details, delivery addresses, and records of orders and correspondence.
Device and usage information
When you interact with our website, we may collect information about the device you use, such as the type of device, operating system, screen resolution, and language preferences. We may also collect usage information, such as the pages you visit, the amount of time you spend on each page, and the actions you take while browsing. This information helps us understand how our website performs and how we can make it more useful to visitors.
5. How We Collect Information
We collect information in three main ways. The first is information you provide directly. This happens when you complete a contact form, send us an email, call us, or otherwise communicate with our team. The second is information collected automatically. When you browse our website, certain technical data is recorded by standard web technologies as described in the section on cookies below. The third is information we receive from third parties, such as business partners, suppliers, or publicly available business directories, in the course of evaluating and fulfilling service requests.
We make reasonable efforts to ensure that information we collect is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. We do not collect special categories of personal data such as health information, biometric data, or political opinions through this website, and we ask that you not submit such information to us.
6. How We Use Information
We use the personal information we collect for the following purposes. First, to respond to enquiries and provide quotations. When you ask about our services, we use your contact details to reply and to prepare relevant proposals. Second, to perform contracts. If you become a customer, we use your information to manage orders, arrange shipping, and provide after-sales support. Third, to improve our website and services. Technical and usage information helps us understand how visitors use our pages and where we can make improvements.
We may also use your information to comply with legal obligations, to protect our rights and the security of our systems, and to send you information about our services where you have expressed an interest and where the law permits. We do not sell your personal information to third parties for marketing purposes.
We may also use information to send you service-related notices, such as updates to this policy, changes to our terms, or responses to support requests. We use technical information to diagnose errors, prevent misuse, and keep the website secure. Where we aggregate or anonymize information, the resulting data cannot be linked back to you and may be used for analysis and reporting without restriction.
Where we rely on consent as a legal basis, you may withdraw that consent at any time by contacting us using the details in the contact section of this policy.
8. Legal Bases for Processing
Where privacy law requires a legal basis for processing personal information, we rely on one or more of the following. We process information to perform a contract with you or to take steps at your request before entering into a contract. This includes preparing quotations and fulfilling orders. We process information to comply with legal obligations, such as record keeping and tax requirements. We process information for our legitimate business interests, such as improving our services and protecting our systems, provided those interests are not overridden by your rights. Finally, we process information based on your consent where that consent is required.
If you are located in a jurisdiction that requires a specific legal basis, and you believe none of the bases described here applies to your situation, please contact us so that we can review the matter.
10. International Data Transfers
The Company is based in China, and information we collect may be processed in China and in other countries where our service providers operate. The data protection laws of those countries may differ from the laws in your own country.
When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect the information, such as contractual clauses or other measures recognized by applicable law. By using our website and services, you consent to the transfer of your information as described in this policy.
If you would like more information about the safeguards we apply to international transfers, please contact us using the details provided below.
We note that the locations in which our service providers operate may include countries that have not received an adequacy decision from your local data protection authority. In such cases, we rely on contractual commitments and other appropriate measures to protect the information we transfer.
11. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific period depends on the nature of the information and the purpose for which it was collected.
For example, information related to business transactions may be retained for the duration required by accounting and tax regulations. Enquiry information may be retained for a reasonable period to allow us to follow up on potential business opportunities. Technical logs may be retained for a shorter period for security and performance purposes.
When information is no longer needed, we delete or anonymize it in a secure manner. You may request deletion of your information earlier in accordance with the rights described in the next section.
12. Data Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures designed to protect it against unauthorized access, loss, misuse, or alteration. These measures include access controls, secure transmission protocols, and regular review of our security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. We encourage you to protect your own devices and to use caution when sharing personal information online.
If we become aware of a security incident that may have affected your personal information, we will notify you and any relevant authorities as required by applicable law.
Access to personal information within the Company is limited to personnel who need it to perform their duties, and those personnel are bound by confidentiality obligations. We also review and update our security measures on an ongoing basis to respond to new threats and to reflect changes in technology and best practice.
13. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, the right to restrict or object to certain processing, and the right to data portability where applicable.
You may also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing. To exercise any of these rights, please contact us using the details in the contact section of this policy. We will respond to your request within the timeframes required by applicable law.
We may need to verify your identity before responding to certain requests. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe your rights have been infringed.
If you are located in the European Economic Area or the United Kingdom, the rights described in this section are available to you under the General Data Protection Regulation and related legislation. You may exercise these rights free of charge, although we may charge a reasonable fee or refuse a request that is clearly unfounded or excessive. We will aim to respond to verified requests within one month.
14. Privacy for Children
Our website and services are directed at businesses and professional users, not at children. We do not knowingly collect personal information from children under the age of sixteen. If you are a parent or guardian and you believe that a child has provided us with personal information, please contact us immediately.
If we learn that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as quickly as possible. We encourage parents and guardians to monitor the online activities of children and to instruct them never to provide personal information without permission.
15. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act and related laws. These rights may include the right to know what personal information we collect about you, the right to request deletion of that information, and the right to opt out of the sale of personal information.
We do not sell personal information as that term is defined under California law. To exercise your California privacy rights, you may contact us using the details provided in this policy. We will not discriminate against you for exercising any of these rights.
We will verify your identity before processing certain requests and will respond in accordance with the timeframes required by California law.
16. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, provide notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any changes to this policy will constitute your acceptance of the updated terms, unless a specific legal requirement requires us to obtain your consent.
17. How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your personal information, please contact us using the details below.
Changzhi Haozhen Trading Co., Ltd. (长治豪振商贸有限公司)
No. B-25, Xingxing Standard Park, Taihang North Road, Changzhi High-tech Industrial Development Zone,
Changzhi - 046000, China (CN)
Email: chat@haozhen.buzz
Phone: +19144406617
Website: www.haozhen.buzz
We aim to respond to all privacy enquiries promptly and within the timeframes required by applicable law.